Professional Services
Comprehensive Support
Solutions
OSCOO provides high-quality design,resources,testing and verifications to ensure the reliable and stable operation of both consumer and enterprise storage products.
In addition,we provide professional services including product selection and application consultancy to assist you in meeting your business needs.
Our Focus
- Personal storage
- PC performance
- Gaming & Esports
- Industrial storage
- Enterprise storage
Find support for your OSCOO Product
Easily find the product information you need at OSCOO, with FAQs, warranty, downloads, and more services.
Most Frequently Asked Questions
How can I request after-sales service for my purchase?
To request after-sales service, please refer to our warranty policy to ensure your request meets the terms and conditions for service, such as warranty coverage or return eligibility. You will need to provide necessary details such as order numbers, receipts, and any relevant screenshots or photos of the issue.
After gathering the required information, contact our local distributor or reseller to discuss a resolution, such as repair, replacement, or refund.
How can I get support for products, specifications, and pricing?
For product details, specifications, marketing materials, pricing, payment terms, and shipment information, please contact our professional sales support team.
How to Become an OSCOO Distributor?
To become an authorized distributor, your company must be a legally registered entity with a valid tax identification number and business license.
You should have a stable financial status, secure storage for products, staff with basic knowledge of SSDs, and preferably experience in selling storage or ICT products.
As an authorized distributor, you'll receive product training, marketing materials, competitive pricing, flexible payment terms, and collaborative promotional opportunities.
To apply, simply contact our sales team with your company’s credentials and basic information. We will evaluate your application and discuss the next steps for establishing a partnership.
Contact Technical Support
For any technical issues or questions about your OSCOO product,
contact our technical support team.
Email Technical Support
Simply send us an email , and our experts will get back to you promptly
Contact After-Sales Support
If you need assistance with warranty claims, repairs, or product replacements, reach out to our dedicated after-sales team.
Email After-Sales Support
Send us an email, and we’ll ensure your request is handled quickly and efficiently